Best Rate Guarantee

When you book online via, we guarantee you the best price available for your chosen rooms.

If you find a lower rate elsewhere on the Internet within 24 hours of making your reservation on and the rate is for the same date(s), same room type, same number of guests and the same rate terms or restrictions we will honour the lower rate.

The Best Online Rate Guarantee applies only to online rates available to the general public. Group rates, corporate rates, wholesale rates, association rates or rates which are part of a travel package or any rates that are targeted towards a specific group of individuals and not the wider public do not qualify.

To book directly for each of our hotels and apartments, please visit:

Crowne Plaza Belfast

Holiday Inn Belfast City Centre

Holiday Inn Express Belfast City Queen's Quarter

Ibis Belfast City Centre

Ibis Belfast Queen's Quarter

Cordia Apartments


To claim the Andras House Hotel Group Best Rate Guarantee the following Terms & Conditions apply:

  • You must have obtained a confirmed reservation and confirmation number by booking through
  • If you qualify for the Andras House Hotel Group Internet Price Promise, we will match the competing Rate for the room reservation for which you have submitted the relevant Claim.
  • The discount does not apply to any charges additional to the charge for the room reservation, including any taxes, service charge, food or drink or other charges that may be connected with your reservation.
  • The availability of the competing rate must be proved by an acceptable form of evidence. An "acceptable" form of evidence will be the forwarding to us of an official print screen or email confirming a reservation by you with the competing website which offers the lower rate than that on
  • You must e-mail us your claim form within 24 hours of receipt of your confirmed reservation number
  • The Andras House Hotel Group reserves the right to make the final decision as to whether your claim meets the conditions for the awarding of the best rate guarantee in compliance with the conditions as set forth in this policy.

How do I Challange the Andras House Hotel Group Price Guarantee?
- Obtain your confirmation number of the reservation made on
- Complete your claim form online and return in full to us. Claim will be verified and we will endeavour to respond within 48 hours.

Claim must include the following:
- Full web address of website where the lower rate has appeared
- Confirmation Reservation number
- The price offered by the competing website
- Proof of the lower rate obtained by the website ( Print Screen or Reservation details)
- Your Full Contact details, email address & telephone number.